Shipping & Delivery Policy

Last updated: June 2026

Service Area

We provide delivery, setup, and pack-down services across Auckland and surrounding regions. Events outside our standard service area may incur additional travel fees — contact us for a quote.

Delivery & Setup

All packages include professional delivery and on-site styling. Our team will arrive at the agreed time to set up your decor before your event begins.

Pack-down

Pack-down is included in all packages and typically occurs at the end of your event or at a pre-arranged time with the venue.

Pickup Option

Selected smaller items may be available for client pickup by arrangement. Please enquire when booking.

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